BASIC DATA PROTECTION INFORMATION
Responsible
HACIENDA DE ABAJO, S.L. + info
Purpose
To attend to requests made through the website, manage the sending of information, manage your on-line bookings and send the newsletter to which you are subscribed + info
Legitimation
Consent of the interested party and execution of a pre-contract/contract + info
Addressees
Data will not be passed on to third parties unless legally obliged to do so or in the event that it is necessary to deal with your request + info
Rights
You may exercise your rights of access, rectification, deletion and opposition, limitation of processing, data portability and the right not to be subject to automated individualised decisions. + info
Additional information
You can consult additional information on data protection on our website. + info
HACIENDA DE ABAJO, S.L., hereinafter, undertakes to comply with the legislation in force at all times regarding the processing of personal data. By means of the following privacy policy, HACIENDA DE ABAJO, S.L., in accordance with the requirements of the RGPD informs users of:
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The party responsible for processing your data is HACIENDA DE ABAJO, S.L.:
HACIENDA DE ABAJO, S.L. informs the user that the data provided to us through browsing our website, the contact form or when sending emails, are going to be processed by HACIENDA DE ABAJO, S.L. and that said processing is included in the Register of Processing Activities managed by HACIENDA DE ABAJO, S.L. in accordance with the provisions of the RGPD.
Identity
HACIENDA DE ABAJO, S.L. - B38852349
Address
Calle Miguel De Unamuno,11, 38770 - Tazacorte (Santa Cruz De Tenerife)
Telephone
(+34) 922406000
Web
https:// www.hotelhaciendadeabajo.com
E-mail
info@hotelhaciendadeabajo.com
2. WHAT IS YOUR PERSONAL DATA USED FOR?
At www.hotelhaciendadeabajo.com when you accept our privacy policy you authorise us to use and process the personal data provided to:
- Send you information and provide you with the service you request through the various forms available on our website. - Provide you with information about the offers, products and services requested. - Occasionally, HACIENDA DE ABAJO, S.L. may use your personal data to send you notifications by e-mail. These notifications will be made to inform you about changes in our services or products or in our policies and legal conditions. - To process your on-line booking through our platform. - Send you the newsletter when you are subscribed, with offers, activities and promotions of HACIENDA DE ABAJO, S.L. and the sector that may be of interest to you. - Send you commercial communications about offers, activities and promotions of HACIENDA DE ABAJO, S.L. and the sector that may be of interest to you by conventional or electronic means when you have ticked the box indicating that you wish to receive information.
www.hotelhaciendadeabajo.com also collects information from website users not directly provided by them by means of cookies and DARD devices. The data collected through cookies and other devices will be used for statistical studies and profile analysis with the aim of providing a better service through our website, for which the GOOGLE ANALYTICS application will be used, which is a Google tool to help website owners analyse how their visitors interact with their properties. You can learn more about their privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html.
Google, including all of its tools, complies with the EU-US Privacy Shield Framework as set forth by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.
www.hotelhaciendadeabajo.com will at all times endeavour to establish suitable mechanisms to obtain the User's consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that by continuing to browse our website they are giving their consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the conservation of the IP address in the records of www.hotelhaciendadeabajo.com, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. Further information can be found in our "Cookie Policy".
3. WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?
The legitimacy for the processing of your data by HACIENDA DE ABAJO, S.L. is based on the following:
- In the execution of a pre-contract/contract to send you the information and provide you with the requested service and for the management of your online booking, otherwise it is not possible. - The user's consent to receive the newsletter and commercial communications regarding offers, activities and promotions of HACIENDA DE ABAJO, S.L. and the sector that may be of interest to them. The user may revoke the consent given at any time.
4. HOW LONG DO WE KEEP YOUR DATA?
The data to send you the information or provide you with the service you request through the various forms available on our website, to manage your online booking through our platform, will be kept for as long as the contractual relationship is in force, and once it has ended during the legal statute of limitations period.
The data processed to send the newsletter, to send commercial communications about offers, activities and promotions of HACIENDA DE ABAJO, S.L. and the sector that may be of interest to you, will be kept for as long as the user does not revoke the consent given.
The IP address obtained through the cookies will be kept for a period of one year, in order to demonstrate the user's consent.
Regarding the period of conservation of cookies, you can obtain more information on our website in the section "Cookies policy".
5. WHAT TYPE OF DATA DO WE PROCESS ABOUT OUR USERS?
HACIENDA DE ABAJO, S.L. processes the following categories of data:
a) Data from users who fill in any of the available forms: the personal data that HACIENDA DE ABAJO, S.L. requests includes:
- Identification data: name and surname, telephone number and e-mail address.
- Data relating to the request
b) Data of users who subscribe to the newsletter/ wish to receive information, commercial communications and information:
- Identifying data: name and surname, e-mail address.
c) Data of users who make a reservation:
- Identifying data: Name, surname, telephone number and e-mail address.
d) Data of users who browse our website: Data provided by cookies and Google Analytics.
The User guarantees the authenticity and timeliness of all data provided to HACIENDA DE ABAJO, S.L. and declares that he/she is over 16 years of age, and shall be solely responsible for any false or inaccurate statements made.
In the event that you provide us with third party data, you declare that you have their consent and undertake to pass on the information provided in this clause, exempting HACIENDA DE ABAJO, S.L. from any type of obligation. However, HACIENDA DE ABAJO, S.L. may carry out checks to verify that the third party has been informed, adopting the diligence measures established in the data protection regulations.
6. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
Your data will not be passed on to third parties unless legally obliged to do so or in the event that it is necessary in order to deal with your request.
7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?
The user can exercise the following rights before HACIENDA DE ABAJO, S.L.:
a) Access their personal data
b) Rectify them when they are inaccurate or incomplete
c) Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected
d) Oppose their processing
e) Request the limitation of the processing of their data when any of the conditions provided for in the regulations are met
f) Request the portability of their data in the cases provided for in the regulations
g) Prevent being subject to automated decisions
h) Revoke the consents grantedThe user, in order to exercise their rights, must send a written request indicating the right they wish to exercise and enclose proof of their identity and a postal or e-mail address for notification purposes. This request can be made either by post to: HACIENDA DE ABAJO, S.L. Calle Miguel De Unamuno,11, 38770 - Tazacorte (Santa Cruz De Tenerife), or at the following e-mail address: info@hotelhaciendadeabajo.com.
HACIENDA DE ABAJO, S.L. must reply to the request for the exercise of rights within one month of receiving the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.
Likewise, interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that HACIENDA DE ABAJO, S.L. has infringed the rights that the data protection regulations recognise at www.aepd.es.
8. IS MY DATA SAFE?
HACIENDA DE ABAJO, S.L. has a contract in force with the hosting company Neobookings SL for the hosting of its website. It is a European company and has the latest systems in security measures.
HACIENDA DE ABAJO, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account its confidential nature.
HACIENDA DE ABAJO, S.L. undertakes to ensure that this data remains secret, treating it with the utmost reserve, and declares that it has implemented in its information system the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).
9. LINKS TO OTHER WEBSITES
If you choose to leave our website via links to other websites that do not belong to our company, HACIENDA DE ABAJO, S.L. shall not be held responsible for the privacy policies of said websites or for the cookies that they may store on the user's computer.
Version: 1.0 Date: 22/08/19 "